Last Updated: June 2026
At QuotesFrame, every product is carefully prepared, inspected, and packaged before dispatch.
Physical Products
We offer replacements for:
- Damaged products received during shipping
- Defective products
- Incorrect products delivered
Reporting Issues
Please report any damage or incorrect delivery within 48 hours of receiving your order.
To process a replacement request, please provide:
- Order number
- Photos of the product
- Photos of the packaging
Replacement Policy
Eligible products will be replaced at no additional cost.
Refunds
Refunds may be issued only if a replacement cannot be provided.
Approved refunds will be processed to the original payment method.
Digital Products
Due to the nature of digital products, including wallpapers, downloadable artwork, story packs, and digital downloads, all digital product sales are final and non-refundable once access or download has been provided.
If you experience technical issues accessing your purchase, please contact us for assistance.
Non-Returnable Items
We do not accept returns or refunds for:
- Change of mind
- Personal preference
- Incorrect address provided by the customer
- Minor color variations caused by screen settings
- Digital products already delivered
Contact
Email: support@quotesframe.com